How to Tackle “Not My Job” Syndrome
One of the most common problems affecting modern workplaces is “Not My Job” syndrome. We’ve witnessed it countless times in our consulting work, and we’re sure you’ve experienced it in some capacity, too.
“Not My Job” syndrome is a phenomenon that affects teams of all sizes and industries. It’s the refusal to step outside one’s “official” work responsibilities, creating tension and bitterness.
This isn’t just a human resources issue; it’s a threat to your company’s financial health. It can have a variety of causes, but the impacts are the same. Silos form, productivity suffers, and your company’s financial health goes downhill as a result.
Here are just a few ways to address “Not My Job” syndrome and boost your financial performance:
1. Discourage compartmentalization
In order for your employees to step outside the confines of their job description, you need to empower them to do so. Individual team members need to feel that they can take on tasks they weren’t necessarily hired to do.
It’s important to recognize the difference between creating flexibility and demanding more work than someone is paid for. There’s a fine line between the two, and pushing the limits will only lead to more antagonism.
When you notice silos forming among your departments, look for ways to break down the barriers. Communicate this idea clearly and often so your team can start adopting healthier, more productive work habits.
2. Show your appreciation for jobs well done
Failing to recognize hard work is one of the quickest ways to discourage flexibility. When employees feel that they aren’t being acknowledged for the work they are already doing, it’s a sure bet they won’t seek out additional responsibilities.
If you aren’t doing so already, take the time to observe and reflect on the specific ways your team members enable your organization to operate. Even if there are stumbling blocks, identify the things that are going well. Then, express your appreciation in a sincere way. The more you do this, the better your team will work together.
3. Hire a financial consultant
Another reason people refuse to do different types of work is a lack of understanding of technology, systems and processes. That’s why we recommend bringing in a consultant like an Outsourced CFO to help get everyone on the same page.
As we like to say, financial consultants do more than just “balance your books.” They will look at the bigger picture to identify gaps and roadblocks in your financial operations. The right financial services partner will work with each department to make sure they are fully trained on their own responsibilities, and equipped to interact with the rest of the organization.
Proper training goes a long way toward fighting compartmentalization. When team members understand each other’s responsibilities and needs, they become far more adaptable.
We hope this affords some insight on the ways “Not My Job” syndrome could be holding your company back financially. Want to know how TSK can help? Contact us today.
